I was in a rush last month and decided to eat at a McDonalds on the way. I don't like McDonalds but find myself in there once every month or so anyway. I always leave McDonalds feeling bewildered. Why did I come here? When you walk in, there are five or six counters where you could get on line. The only problem is you don't know if they are all lines. That creates this time of milling about to try and find the right line where someone is actually working behind the counter. Usually I am so hungry when I go into a McDonalds I would eat anything, and this is the reason I am here to begin with. This answers my earlier question "Why did I come here?" So after standing on a line, that's not really a line, for a few minutes I now see my mistake and jump in line behind someone who I was in front of a minute ago. "Okay let me just get through this" As I reach the counter and make eye contact with the counter person she turns and walks away. She finally retuns to take my order. I always wonder why they do this? As I start giving my order she turns her head and continues a conversation with her fellow worker at the next counter. It's hard for me to keep ordering when I don't know if she is listening or not. A lull in her conversation forces her to turn her head toward me , make eye contact and with a little sarcasim says "Well". I say "Oh! okay" and give my order again. As she starts putting my order onto a tray I remind her that this order was to go. She probally never heard that. And even now she continues to put my order on a tray, so I just go along with it. I give her the money and ask her for a bag.
She looks at me a little funny and says" Why do want a bag?" "I wan't to take this to go" I reply. She shakes her head grabs the tray and goes in the back. You may ask yourself at this point why Ididn't use the drive thru. That is a another very good story. She returns with my order neatly packed in the bag and without eye contact or any words of any kind she slides my order to me. Like my grandmother shushing me away when I did something wrong. Only thing is I just got shushed by some snappy teenager half my age. "Great" I say to myself. Now a little behind I start to drive and eat at the same time. I get down the road and realize she forgot the fries. I shake my head and continue on my way debating if she did it purposely. It doesn't really matter at this point, for it would be useless to complain to the manager and have him hand me a free fries, that I shouldn't be eating anyway. Where else can you serve mediocre food, coupled with poor service, and incomplete orders, and make millions of dollars. The truth is that my expectations of McDonalds is so low that I am almost willing to accecpt any abuse, and here's the kicker. I was reminded of all this because I am writing this blog from a McDondalds right now. Stupid me!!




